2025年3月19日
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Welcome to Yi Qi
This includes operations such as querying, modifying, and canceling orders. If the customer wants to check the delivery progress of the order, the customer service personnel should view it through the backend system and inform the customer in a timely manner.
This includes operations such as querying, modifying, and canceling orders. If the customer wants to check the delivery progress of the order, the customer service personnel should view it through the backend system and inform the customer in a timely manner.
The customer support process is also an important way to collect customer feedback. Customer service personnel can understand customers' opinions and suggestions on products, services, website functions, etc.
You can first measure the size of the space in your home where the furniture will be placed, and then check the specific size information of the furniture provided on the product details page of our website. At the same time, we also suggest that you draw a simple space layout plan before purchasing to help you more intuitively judge whether the furniture is suitable.
Our furniture is made of a variety of materials. For example, solid wood materials are sturdy and durable, have a natural texture, and are highly environmentally friendly; artificial panels are affordable, not easy to deform, and easy to process into various shapes; leather fabrics are soft and comfortable with good air permeability, while fabric fabrics are warmer and come in a wide variety of styles. Regarding the specific characteristics of each material, you can check the introduction on the product details page or consult our customer service staff.
Some products support color customization. You can check whether there is a color customization option on the product details page. If there is, you can choose the corresponding color according to your preferences. If there is no such option, it usually means that the product does not support color customization, but you can choose other existing color styles.
We cooperate with professional logistics companies and select the appropriate delivery method according to your shipping address and the type of furniture you purchased. For some small pieces of furniture, express delivery is usually used; for large pieces of furniture, such as sofas and wardrobes, a professional logistics team will generally be arranged for door-to-door delivery and installation services will be provided (a certain installation fee may be charged in some areas, and you can consult the customer service for details).
The delivery time will be affected by various factors, such as your location, the product inventory status, and the busyness of the logistics transportation. Generally speaking, if the product is in stock, the delivery within the same city may take 1
